Mobilising to transform business. See how Qantas Freight hit their twin goals of improving customer service while also delivering efficiency. Drivers, who previously had to wait up to 60 minutes, can now fast-track the initiation process in just 60 seconds. Their digital transformation included touchpad kiosks, mobile applications, hardware integrated into existing infrastructure and thorough planning. All of which means Qantas Freight's clients are now, literally, able to deliver.
This customer story is based on information provided by Qantas Airways Limited and illustrates how one organisation used IBM products. Many factors have contributed to the results and benefits described. IBM does not guarantee comparable results elsewhere.
Apple is not a participant in or sponsor of this promotion. iPad is a trade mark of Apple Inc.
