According to a March 24th, 2026 complaint posted to The Better Business Bureau website: Vulcan Imaging Associates reviewed x-ray images for her son:
"they sent duplicate claims to my insurance for the same amount. I never received a bill for anything that was not processed or paid. They sent a collection agency notification to my home address, but never provided a bill. My insurance paid this claim, however, they did not pay the duplicate claim. I am receiving a collections notice on their duplicate claim.
This may be considered as an example of Phantom Billing (possible fraud).
I've done videos on billing issues involving these doctors in the past.
I had dealings with both Vulcan & CHC as a patient and customer in 2019 & share my very negative experience. My issues are unresolved / outstanding as of February, 2026.
Please see my several hours video on my 2019 MRI done by their radiologist Michael Brant Ruff at the below Yootoob channel (mymedicalnightmare) (search Vulcan & Ruff in the box). I had a broken skull injury I almost died from - 3 inch long insects & worms grew in the wound (SEE X-RAYS / MRI / CT IN VIDEOS). The MD wrote no injury appeared in an image review that showed 6 inches diameter infection in my head / neck area exactly the area to be examined, where I reported pain. Hear my call where Vulcan would not do anything to help me get their error corrected. The injury may cost over $1,000,000 USD to treat.
My call with Kim Mooney, Administrative Coordinator of Birmingham Alabama-based Vulcan Imaging Associates, who has 37 radiologists doctors in their group. I was told by Mooney that they "100% Stand By" a report of their radiologist who missed serious injuries in the MRI. She did not elaborate on who "they" were however. Mooney does not possess a medical license. I was also told they do not consult with patients and there was nothing their company could do in regards to my request to have a 2019 MRI scan reread, in which their doctor Michael Brant Ruff, stated I had no injuries and in which evidence of around 6 inches head trauma and infection can be observed. They would not put me in contact with the doctor or attempt to correct the error of their doctor.
My attempt to call (University Of Tennessee honors graduate) Neuroradiology specialist Dr. Michael Brant Ruff MD (Vulcan Imaging). I'm a patient attempting to have a misdiagnosed MRI reread (Broken Skull). The truth of my issue is I had broken the underside of my skull, over about a year the wound became infected and infested with some type of parasite. I received a $600 bill from (Ascension) St. Vincent's Ambulatory Healthcare Network LLC in 2019 for this scan, I was told no injuries appeared here. Subsequent to this, between 2018-2019 I had several X-Rays and CT scans through Saint Vincent's East Hospital Birmingham AL., in which I was told no injury appeared. When I obtained my medical records of these scans, however, broken bone appears clearly in the underside of my sk
