CEO of Dark Matter, Vikas Rao, is committing to an AI-first strategy. In this episode of Ten Minute Talks, Rao joins Allison LaForgia after his appointment to CEO, and to discuss how 95% of the Dark Matter team is using AI daily and why an AI-first operation is becoming the industry standard.
Rao explains how explainable AI is critical for compliance and fair lending, and how lenders are achieving incredible adoption rates with new technology solutions. The conversation dives into Rao’s leadership, innovation culture, and explores customer adoption and the operational shifts mortgage companies should make to remain competitive in a rapidly evolving market.
