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Telstra outage prompts renewed calls for overhaul of roaming rules

2026-07-13 4 Dailymotion

There are growing calls for Australian mobile phone customers to be allowed to connect to other network operators when their primary network is lacking coverage. Domestic roaming is widely used overseas and is generally available to visitors using short-term e-sims but the consumer watchdog decided against implementing it for Australian sim cards in 2017. Consumer advocate Carol Bennett says a lack of investment in mobile network infrastructure has created an unreliable system.