Learn useful English for returning a damaged product at a supermarket.
In this Easy English conversation, a customer explains a problem with a product, shows the receipt, and asks for a refund.
Perfect for A1–A2 English learners who want to practice practical English for real-life shopping situations.
📚 In this lesson, you'll learn:
How to explain a problem with a product
Shopping and supermarket vocabulary
How to ask for a refund
How to talk about a receipt
Useful customer service phrases
Practice listening, speaking, and pronunciation by repeating each sentence aloud.
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