Please see my original video on this matter for background information (recorded telephone calls):
https://youtu.be/NCtVmGFxHRI
My own recent experience involving negligence and this practice was far more serious. Please see my videos at Youtube Channel My Medical Nightmare featuring records and recorded phone calls to AFC (American Family Care) Urgent Care Cahaba Village (3000 Cahaba Village Pl STE 110, Birmingham, AL 35243). I am told by a receptionist an AL. licensed MD Christopher Blake Thomas I was trying to contact was "in clinic" (with a patient) and could not talk to me. I am then transferred to office manager "Saddler" (a pseudonym). This was actually Dr. Blake Thomas using a false name. He proceeds to tell me he heard the receptionist say the MD was in clinic. This was a lie, I was speaking to him. I found many staff in AFC use pseudonyms (nicknames) and this video shows this practice is already being abused. All the real first and last names of medical clinic staff need to be posted up front in lobby and freely given to patients and customers upon request.
I recently discovered a medical clinic office manager I had spoken with in May, 2022 at AFC (American Family Care) Urgent Care Cahaba Village (3000 Cahaba Village Pl STE 110, Birmingham, AL 35243), using the nickname "Sadler" is actually State Of Alabama licensed medical doctor, Christopher Blake Thomas MD. In my recorded calls in this video you will hear he refused to give me his first and last name when asked.
I cite a television interview (https://www.wvtm13.com/article/mountain-brook-doctor-sees-big-surge-in-covid-patients-at-clinic/37165650) with WVTM NBC 13 & play my telephone recordings back to back, the voices are identical.
I called this clinic trying to speak with Dr. Blake Thomas MD, whose name appears on medical records from a misdiagnosed X-Ray I had in 2019 but was only allowed to speak to this "office manager". I was told no injuries appeared there but almost died a few months later when 6 inches diameter of infection set into my jaw and head (visible in subsequent MRI). I obtained my records from this visit & a several inch diameter anomaly is visible in the same area where broken skull bone and infection appears in other images. AFC would not help me get this error corrected, I paid $175 for the visit.
I find these practices to be unprofessional in a business sense and medically unethical.
I found AFC American Family Care Urgent Care staff uses Pseudonyms / nicknames / single names in their clinics. "Sadler" / "Saddler" who claimed to be the office manager of Cahaba Village clinic refused to give me his first and last name (red flag / scam alert). The websites of this clinic do not mention who their staff and doctors are.
