Can you always trust your Continuous Glucose Monitor? In this Quick Take from The YoJoe Show™ Podcast, we dive into the real-world experience of dealing with false CGM readings, the frustrating process of trying to report device failures to both Abbott and the FDA, and why you should never blindly trust your numbers.
From endless phone transfers to being hung up on by government employees at 4:30 PM, this segment exposes the bureaucracy standing between a potentially dangerous product failure and public safety. We also discuss whether AI agents could do a better job than humans at handling critical intake calls. (Spoiler alert: we do think they can in this case).
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Watch the full Human Health Strategies® discussion at https://youtu.be/Q_IV4NA89SM where Joe breaks down Human Health Strategies.ai — an AI-powered health platform built on Anthropic's Claude that helps you ask the right questions, understand your lab results in plain language, track medical reversals and recalls, and print reports to bring to your doctor. It's not medical advice. It's not WebMD. It's the tool that empowers you to engage with your healthcare team like never before.
Yo and Joe discuss the value of this unique and innovative platform and the growing successes in healthcare that are coming from using the right AI tools.
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⏱️ Timestamps:
0:00 — Quick Take Intro
0:08 — Do You Wear a CGM?
0:12 — FDA Recall & CGM Failures
0:22 — Sponsor: Human Health Strategies
0:39 — Trying to Get Abbott to Listen
1:31 — The Corporate Runaround
2:12 — Closing the Loop with Abbott
4:21 — Joe & Yo Discuss the Abbott Calls
5:28 — Calling the FDA: An Even Bigger Fiasco
7:12 — FDA Hangs Up Before 4:30 Quitting Time
8:47 — Should AI Replace Government Bureaucrats?
10:08 — AI vs. Human Customer Service
11:21 — What You Should Do If Your CGM Seems Wrong
13:01 — Don't Look the Other Way
14:13 — Outro & Call to Action
Any video and audio clips and images used in this production include Fair Use of the Public Domain content for education, creativity, and commentary. All discussions constitute opinions and educational discussions and in no way condone or encourage abuse, disrespect, or violence of any kind irrespective of the topics covered. No medical, financial, business, or other advice is being suggested. The purpose is to provide a basis for further investigation and discussion by our audience, on each topic.
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