In this video, attorney Gordon McKernan of McKernan Law Firm answers the question: What should I do if the other driver’s insurance company contacts me? You should politely refuse to speak with them. The adjuster does not have your best interest in mind. They are going to try to pay you less money. They will also try to get you on tape or to say something that they can use against you later. If you hire a lawyer, they have to legally speak with your lawyer so they can’t speak to you and try to get you to say something that they can use against you.
