A patient who had a mammogram done in March, 2026 recently shared another double billing attempt by Birmingham, AL. based Vulcan Imaging Associates. She claims receiving numerous texts from the group due to a supposed outstanding balance for the radiology part of the scan. This alerted the patient because she never has a radiology charge due to insurance covering wellness.
After contacting Vulcan, they claimed to have never filed it with her insurance. In mid-July she started receiving texts again & reached out to Vulcan again who stated the insurance provider had paid them in June but "took it back".
Contacting the insurance company led to a 3 way call to clarify the situation with Vulcan. There it was revealed Vulcan received the payment in June and closed the account.
MY OWN PATIENT EXPERIENCE WITH VULCAN:
I had dealings with both Vulcan & CHC as a patient and customer in 2019 & share my very negative experience. My issues are unresolved / outstanding as of 2026.
Please see my several hours video on my 2019 MRI done by their radiologist Dr. Michael Brant Ruff MD. I had a broken skull injury I almost died from - 3 inch long insects & worms grew in the wound (SEE X-RAYS / MRI / CT IN VIDEOS). The MD wrote no injury appeared in an image review that showed 6 inches diameter infection in my head / neck area exactly the area to be examined, where I reported pain. Hear my call where Vulcan would not do anything to help me get their error corrected. The injury may cost over $1,000,000 USD to treat.
My call with Kim Mooney, Administrative Coordinator of Birmingham Alabama-based Vulcan Imaging Associates, who has 37 radiologists doctors in their group. I was told by Mooney that they "100% Stand By" a report of their radiologist who missed serious injuries in the MRI. She did not elaborate on who "they" were however. Mooney does not possess a medical license. I was also told they do not consult with patients and there was nothing their company could do in regards to my request to have a 2019 MRI scan reread, in which their doctor Michael Brant Ruff, stated I had no injuries and in which evidence of around 6 inches head trauma and infection can be observed. They would not put me in contact with the doctor or attempt to correct the error of their doctor.
My attempt to call (University Of Tennessee honors graduate) Neuroradiology specialist Dr. Michael Brant Ruff MD (Vulcan Imaging). I'm a patient attempting to have a misdiagnosed MRI reread (Broken Skull). The truth of my issue is I had broken the underside of my skull, over about a year the wound became infected and infested with some type of parasite. I received a $600 bill from (Ascension) St. Vincent's Ambulatory Healthcare Network LLC in 2019 for this scan, I was told no injuries appeared here. Subsequent to this, between 2018-2019 I had several X-Rays and CT scans through Saint Vincent's East Hospital Birmingham AL., in which I was told no injury appeared.
